FAQ

We accept returns within 14 days of purchase for physical items that are unused, unopened, and in original packaging. Digital products are non-refundable once accessed or downloaded.

Email us at welladjustedstore@gmail.com with your order number and reason for return. Our team will provide instructions for the return process.

No. All digital product sales are final and non-refundable due to the immediate access provided.

Refunds are processed within 5–7 business days after your return is received and approved.

Please contact us within 48 hours of delivery with photos and details. We’ll gladly arrange for a replacement or refund.

Yes, orders can be cancelled within 24 hours of purchase. After that, the order may already be processed or shipped.

You can cancel anytime via your account dashboard or by contacting us at welladjustedstore@gmail.com. Cancellations take effect at the end of the current billing cycle.

Shipping

Currently, we only ship within South Africa. We’re working to expand our reach soon!

Orders are typically processed within 1–3 business days. Shipping times vary by location, but average delivery is 3–7 business days.

 Once your order is shipped, you’ll receive an email with a tracking number. Use that number to monitor your package status.

We accept all major credit/debit cards, PayPal, and secure checkout options. Payment is processed at the time of order.

Yes. Our website uses SSL encryption and trusted payment gateways to keep your information secure and confidential.

No, but creating an account lets you track orders, manage subscriptions, and access digital purchases with ease.

Click “Forgot Password” on the login page to receive a reset link via email.

Reach out to us at welladjustedstore@gmail.com, and we’ll help you get immediate access.